Privacy Policy

At Prism & Stone, we value your trust and are committed to protecting your privacy. This policy explains the types of data we collect, why we collect it, and how we use it to enhance your experience with our store specializing in Amethyst, Quartz, and Obsidian stones. By using our website, you agree to the practices outlined in this privacy policy.

What Data We Collect

  • Personal Information: When you sign up, place an order, or contact us, we may collect details such as your name, email address, phone number, shipping and billing address, and payment details.

  • Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, and navigation patterns.

  • Cookies: Small text files stored on your device to improve website functionality and analyze performance.

How We Use Your Data

  • To Process Orders: Your personal and payment information is used to fulfill and ship your orders.

  • To Improve User Experience: Usage data and cookies help us understand visitor behavior, enabling us to enhance website features.

  • To Communicate with You: We use your contact information to provide updates on orders, respond to inquiries, and send promotional content (if opted in).

Data Storage

Your data is securely stored on our servers or trusted third-party servers, ensuring protection against unauthorized access, disclosure, or alteration.

Cookies

Cookies help us improve our services and provide a personalized shopping experience. You can disable cookies through your browser settings, but note that some website features may not function properly if cookies are turned off.

Third-Party Services

We may share data with third-party services necessary for running our online store, such as:

  • Payment Processors to handle transactions.

  • Shipping Carriers to fulfill orders.

  • Review Systems to gather feedback on our products and services.

We do not sell or distribute your information to unrelated third parties.

Your Choices

  • Access and Modify Your Information: You can request to view, update, or delete your personal data by contacting us.

  • Unsubscribe: Opt-out links are included in all marketing emails.

  • Disable Cookies: Most browsers allow you to manage cookie settings. Refer to your browser’s help section for guidance.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our services. We encourage you to review this page regularly.

Contact Us

For questions about this privacy policy or assistance managing your data, please reach out via our Contact Us page.

Use of Collected Data

When you sign up for our services, we collect personal data necessary to fulfill our services. This data is securely stored and not combined with other personal data.

Communication

When you send us an email or other messages, we may store them to process your inquiries and respond to requests. Your data is stored securely and is not combined with other personal data.

Cookies and Research

We collect data for research to better understand our customers and improve our services. Cookies help analyze website usage and performance.

Purpose of Data Collection

We do not collect or use information for purposes other than those described in this policy unless we have obtained prior consent.

Third-Party Data Sharing

We do not share data with third parties except for essential services such as payment processing and customer reviews. Our employees respect the confidentiality of your data.

Privacy Policy Modifications

We update this policy as needed to reflect changes in our services. We encourage regular reviews of this page.

Managing Your Data

  • Modify or Delete Personal Data: Visitors can view, change, or delete personal data.

  • Newsletter Subscription: Opt-out options are available at the bottom of each mailing.

  • Unsubscribe from Communications: Contact us if you wish to update or remove your information.

Turning Off Cookies

Most browsers accept cookies by default, but you can disable them. Some features may not function properly if cookies are turned off.

Questions and Feedback

We regularly review our compliance with this privacy policy. If you have questions, please contact us via our Contact Us page.